FAQ

Need answers?  Get them all here!


 

Do you ship to Canada? Or Australia? Or Zimbabwe?

YES!  We ship worldwide for all of our products.  


 

How much does shipping cost?

You will find shipping quotes at checkout.


 

What are your hours?

We are primarily an online shop and am not set up for browsing in person. You can buy bike goodies on this website 24/7.  If there's something specific you want to buy you may email to request an appointment.  


 

Do you buy bikes or parts?

YES! We are interested in buying one cool bike/part, a box full, or an entire shop/warehouse full!  We look for Campagnolo, XT/XTR level, Suntour Superbe/Cyclone/XC Pro, 1990's anodized parts (Kooka, Ringle, Dean, Machine Tech, Paul, etc), and things along those lines.  We will buy complete bikes and frames.  See below for what we don't buy. Learn More

 


 

Do you sell/buy kids bikes? Or cruiser bikes? Or Huffy's? Or Schwinn Varsities?

No.  We only deal in high end performance or commuter oriented adult bikes and parts.  In general, we avoid anything below Shimano 105 or Deore level like the plague. 


 


 

What is your return policy?

Return requests must be made within 30 days of recieving the order. 

All returns and cancelled orders not due to fault of my own will incur a 5% restocking fee as when I issue a refund, the credit card / Paypal fees I was charged are NOT refunded to me. 

Read the full shipping and returns policy


 

 Help!  My credit card payment won't go through!

The most common reason for payments to be declined is the billing address or name you entered does not match the name/address on your credit card.  If you think you have this right, here are a few things to check.  Is the zipcode exactly right?  Are there words abbreviated on the address you entered but spelled out on your credit card?  Is the security code and expiration entered correctly?